How Our Privacy Policy Covers Wallet Records
Our Privacy Policy covers the account details you submit, the phone verification step used before account access, device and browser signals used to keep a session working, and records created when you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these
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details to identify your account, match a payment status, investigate an unsuccessful transfer and respond to a receipt question. We do not describe payment activity as a reason to collect unrelated personal details. A payment provider may process its own records under its own terms, while
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we retain the reference needed to reconcile your account. Access and eligibility depends on local law, and a request may need account verification before we disclose or change data. You can ask us to clarify a field, correct an account detail or explain why a record
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is retained through the support path on your account page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.